Designer Snap Frames for Posters 10x20 (2" Wide Matboard)
90 Day Limited Warranty
(Magnuson-Moss Act Applies)
Swingframe Manufacturing, a division of Access Display Group, Inc. warrants its products to be free of defects in material or workmanship for a period of 90 DAYS from the date of shipment or original installation.
Products to be found defective in material or workmanship within this period of time will be replaced. The defective product, however, must be returned (address below) by the customer prepaid for examination and inspection:
Access Display Group, Inc.
ATTN: Returns Department
151 South Main Street
Freeport, New York 11520
Swingframe Mfg. liability arising out of defective products is limited to replacing, without charge to the customer (F.O.B destination), proved defective.
This warranty does not cover replacement due to customer misuse or abuse. This warranty only applies to the original installation of the product. There are no warranties which extend beyond the description on the face hereof. Any implied warranty of merchantability or fitness for a particular purpose shall be limited to 90 days from date of shipment or original installation. Swingframe Manufacturing shall not be liable for incidental or consequential damages such as loss of use, inconvenience or delay.
Return & Exchange Policy
Customer satisfaction is our top priority. We want you to be completely satisfied with your purchase. If you need to return or exchange the item, please contact us within 30 DAYS of receipt of your purchase. Items must be returned in new, unused and resalable condition, and in its original box / packaging. This product is subject to a 25% restock fee if returned for any reasons other than damage. A credit will be issued upon proof of return shipping and inspection of the item less a 25% restock fee and any return shipping costs. The restock fee may be waived if exchanging for another item of same or greater value.
For all products designed and manufactured by Swingframe Mfg...orders exceeding $2,500 dollars or any customized product orders are non-returnable.
Please call our customer service for a RMA # (return authorization number).
No returns will be accepted without such authorization.
Our Customer Service Specialists will be happy to assist you with any questions you may have to our return & exchange policy, please call us at 800-289-1539